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When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
More information on the privacy page and cookies page.
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
LiveHelp® stores some cookies on the computers of final users requesting to chat:
The cookies are issued when the user activates the chat by clicking the engagement button on the site of the Customer or when displaying the engagement button; they are persistent cookies and have a duration of 5 years.
When using the service, our servers automatically record information that your browser sends via HTTPS protoco.
Such information may include IP address, browser type and device used, browser language, the date and time of the request, the web page of origin of the chat request.
LiveHelp® cookies do not store any personal information about users.
These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites based on your profile. Third-party cookies used in online advertising include cookies used for various technical operations such as frequency capping, ad affiliation, click fraud detection, market research, product improvement, debugging and any other related purposes.
Google Signals, a service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), will associate data about the visits that are collected from GWS Services with Google data from users' accounts who have signed in and who have consented to this association in order to ads personalization. These Google data might include the user's location, search history, Youtube history and data from sites partnered with Google. These data are used in order to provide aggregate and anonymous information about users' behaviour on multiple devices. Your data can be consulted and/or removed by the final users through "My Activity".
Google Ads (former Google Adwords), a Google LLC product (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), allows conversion tracking when you browse our website. If you open the website through a Google advertisement, Google Ads will set a cookie on your device. The information that makes possible the personal identification is not transmitted to Google’s services.
For further information please read here.