Recess right

SATISFIED OR REIMBURSED

Changed your mind?
Need to exchange a product?

“Satisfied or Reimbursed” Policy

If you’ve ordered a product by mistake or it doesn’t meet your expectations, Doctor Shop makes it easy to set things right. You can withdraw from your order within 14 days of delivery.
Please note: The product must be returned in perfect condition, unused, and in its original packaging. For more details on the right of withdrawal, see the specific section by clicking here

You have 14 days from delivery to return your purchase!

  1. Contact us at customer@doctorshop.eu.
  2. Follow the instructions provided by our customer care team.
  3. Coordinate the return shipment with the courier according to your schedule.
  4. Once we receive your item, you can either exchange it for something more suitable or opt for a full refund.