Doctor Shop
  • perm_identity
  • shopping_cart
Loading…
Doctor Shop
  • Login/Register
  • favorite_border
  • shopping_cart
    • including VAT €0.00
      Total €0.00

      Go to cart

    • Your cart is empty!

language
EN
  • España
  • France
  • Great Britain
  • Ireland
  • Italia
  • Portugal
  • Schweiz (Deutsch)
  • Svizzera (Italiano)
  • Suisse (Français)
  • Other Countries
Language
  • Deutsch
  • Italiano
  • Français

Language

  • Deutsch
  • Italiano
  • Français

Country

  • España
  • France
  • Great Britain
  • Ireland
  • Italia
  • Portugal
  • Schweiz (Deutsch)
  • Svizzera (Italiano)
  • Suisse (Français)
  • Other Countries
account_circle
  • account_circle
  • assignment

Deliveries

DELIVERIES

How much is the shipping cost?
Is it your first purchase?
How do we ship the goods?
How can I check my shipment?
What is the time frame of the shipment?
If I found anomalies what can I do?

 

Shipping cost
The shipping cost depends on the weight and volume of the selected products.
You can verify the amount of the shipping cost while setting the order, adding products to cart before the conclusion of the purchase.

Courier

Doctor Shop entrusts its shipments only to international courier, which is able to guarantee a safe and quick delivery.

The delivery will happen, at the address you gave, between 9 a.m. and 6 p.m. The courier will not call before the delivery and, if he does not find you, will leave an advice and will try again the next day. Anyway for any problem, contact us at the green number 800 911560.

Track you shipment on the courier’s website
When we ship your order, you receive an e-mail with the delivery note number. Like this you can track online your shipment. In alternative, our staff will manage it for you. Contact us at the green number 800 911 560!

Average time frame for the shipment
We will ship your order within 24/48 hours from the confirmation, if the products are shown as available and the term of payment is not wire transfer in advance.

Delivery anomalies

 

What to do before signing the delivery note with the courier’s operator

  • Check that the number of boxes matches with the one wrinte on the delivery note;
  • Check that the label have written on them the right address;
  • Check that the boxes are not damaged or tempered.

In case you found one of these options, please write your reserve on the note specifying the type of anomaly.
In alternative, you can refuse the delivery writing on the delivery note your reason (partial delivery, wrong address, damaged packaging).

What to do in case you have not been able to check the anomaly with the courier’s operator

If you have found a damage inside a whole box, please ask immediately to us a document for the authorization to give back the product (RMA authorization). You can contact us at the green number 800 911560, or by e-mail or fax; all within 5 calendar days from the delivery.

Once received the authorization, you have to send us a document with the following details:

  • All the shipment details: n. of delivery note, date of document, product code with anomaly, quantity with anomaly;
  • The description of the box’s condition at the time of the delivery.

 

We will ship you the replacement products as soon as possible.

Will not be accepted anomalies after 5 calendar days from the delivery.

For information: customer@doctorshop.eu

  • local_shipping
    Customized deliveries
  • credit_card
    Pay as you prefer
  • support_agent
    Dedicated assistance
  • request_quote
    Custom quotes
  • verified_user
    Customized quotation
Doctor Shop world
  • About us
  • How to buy
  • Deliveries
  • Terms of payment
  • Recess right
  • Warranty
  • Contacts
Legal Information
  • Privacy and Data Security
  • Condition and terms of sale
  • Cookies
MY ACCOUNT
  • Orders and invoices
  • My wish List
  • My information
Utility
Contacts
  • Address
    Doctor Shop S.r.l.
    Viale Monza, 259
    20126 Milano
    VAT 04760660961

© Doctor Shop

  • PaymentGateway

Relativamente ai prodotti venduti da Doctor Shop S.r.l. ed aventi la seguente natura: dispositivi medici e dispositivi medico – diagnostici in vitro, presidi medico chirurgici si significa che: tutti i contenuti dei siti doctorshop.it e salutefacile.it relativi a tali prodotti (testi, immagini, foto, disegni, allegati e quant’altro) non hanno carattere né natura di pubblicità. Tutti i contenuti devono intendersi e sono di natura esclusivamente informativa e volti esclusivamente a portare a conoscenza dei clienti e dei potenziali clienti in fase di preacquisto i prodotti venduti da Doctorshop attraverso la rete.

To provide a better browsing experience, proposing contents aligned with the user preferences, to customize our advertising contents and to allow interaction with social, this site uses Cookies, even of third parts. Clicking on "Accept" means accepting the use of all types of Cookie. Clicking on "Preferences" is possible to express our will related to the use of Cookies. For further information read the Cookie policy.
Preferences
Accept
Close

Center of privacy preferences

  • Cookies strictly needed
  • Performance Cookies
  • Targeted advertise Cookies

These Cookies are necessary for website operation and cannot be deactivated in our systems. Usually they are set only to respond to your actions that mean a request of services, like setting privacy preferences or login. It is possible to set the browser to block or notify about these Cookies, but consequently some section of the website won't work properly. These Cookies don't save any personal information.

These cookies allow to count visits and source of traffic in order to measure and improve the website performance. They help to identify which are the most and less viewed pages and how the visitors move through the website. All the information collected from these cookies are aggregate and anonymous. If you don't allow these cookies the operation of the website won't be affected.

These Cookies are used to submit to you content, also advertising content, more appropriate to you. They can be used also, for example, to limit the number of times that an advertising content will be proposed or to help us to evaluate our advertising campaigns or advertising campaigns on our websites. They are not necessary, but allow us to offer to you content more appropriate to your interests.

Save my preferences Accept Cookies
Loading…

SIGN IN

SIGN UP
Loading…
 

Product added to cart

Loading…
Close

Loading…

Loading…

Product added to cart

My cart

Customers who bought this product also bought

Loading…