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HOW TO BUY
You have never done shopping on Doctor Shop and you would like more information? Would you prefert to talk to an operator? Call us at the green number 800 911 560
Do you want to chat us?
Buying on-line has never been so easy and safe.
Easy is to identify the wanted products using a performing searching system. The description of the products are fulfilled with all the required information for a purchasing with no doubts. You can immediately check the commercial and technical content, you will quickly see if the product is available or not, the price and the deadline of the active promotions, and the amount of the shipping cost.
Safe is the whole platform regarding privacy and payments. We use the most advanced technologies to protect every transaction you make and every personal detail of you.
Our website is accessible 24 hours, every day of the year, holidays included.
Doctor Shop gives you the chance to make your order by phone!
Call the 800 911 560 Our operator will promptly help you to finalize your order and will send you, by e-mail or fax, the order confirmation with the details. If you have already identified the products you want to purchase take note of their codes. All the process will be faster!
Privacy Doctor Shop does not store any of your personal details that you give at the phone exception for the ones strictly needed to produce the fiscal documents and for the shipment. The treatment of your data is conform to the current legislation; here is the specific section.
General conditions of sale We inform you that the transmission of an order by phone assumes that the customer agrees with the general conditions of sale, applied by Doctor Shop. About this issue we invite you to check the section "Conditions of sale".
Service schedule You can call us Monday to Friday, from 8.30 a.m. to 7 p.m.
Start now. In few moments you will be in touch with us!
You will be able to access to the chat in every page of the website, clicking on the window that will appear on your screen.
At this point the only thing you have to do is speak with one of us! We are always ready for you, even in chat, for information about products, orders, tracking and every need you may have.
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
More information on the privacy page and cookies page.
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Our website uses Google Tag Manager (Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA). This is a solution with which we manage website tags via an interface which allows us to integrate, e.g. Google Analytics and other Google marketing services into our website. However, the tag manager (which implements the tags) does not process any of your personal data itself.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
The information generated by the cookie about your use of the website (including your IP address and the URL of the visited website) is transferred to a Google server in the USA and stored there.
The website uses the IP anonymisation option offered by Google Analytics. Your IP address is therefore truncated/anonymised as soon as Google receives your IP address. On our behalf, Google will use this information to evaluate your use of the website to create reports about website activities and to provide additional services to us in conjunction with the use of the website and the use of the Internet. Google will not combine the IP addresses transmitted by your browser in the framework of Google Analytics with other data.
LiveHelp® stores some cookies on the computers of final users requesting to chat:
The cookies are issued when the user activates the chat by clicking the engagement button on the site of the Customer or when displaying the engagement button; they are persistent cookies and have a duration of 5 years.
When using the service, our servers automatically record information that your browser sends via HTTPS protoco.
Such information may include IP address, browser type and device used, browser language, the date and time of the request, the web page of origin of the chat request.
LiveHelp® cookies do not store any personal information about users.
These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites based on your profile. Third-party cookies used in online advertising include cookies used for various technical operations such as frequency capping, ad affiliation, click fraud detection, market research, product improvement, debugging and any other related purposes.
Google Ads (former Google Adwords), a Google LLC product (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), allows conversion tracking when you browse our website. If you open the website through a Google advertisement, Google Ads will set a cookie on your device. The information that makes possible the personal identification is not transmitted to Google’s services.
For further information please read here.